Author: jerrek

Recent news regarding an Australian tourist arrested in Bali for carrying 4.1 kilos of marijuana into the country has concluded with her being given a 20 year jail term.I don’t believe this is fair, just or even the right verdict. However, putting aside whether we believe she’s innocent or not (which I do) how can… Continue reading International Miscarriage Of Justice

It seems that most of my entries in here relate to shocking customer service in England these days. I wonder how long it is before the fabric of this country collapses as people realise they’d be better off spending a few bob and buy from abroad instead.Here’s my latest rant to a company that’s let… Continue reading Customer Relations?

[Category: Business]Hello all (and few – no idea who reads this!), I have today released some new software for the web community, released at least in the sense that it is now ready for Beta Testing. The software is ‘Website Statistics and Reporting’ software, and provides a detailed level of knowledge about visitors to your… Continue reading Call for Beta Testers

Over here at least, British Airways advertise on the TV as ‘The Worlds Favourite Airline’. Well, I don’t know about that for sure, but I do know they’re pretty much top on my list these days. Every time I have flown BA they’ve been excellent and today, I had to phone up to move a… Continue reading Why It Is Called ‘The Worlds Favourite Airline’

I’ve noticed a trend with personal online diaries that’s actually a little bit disturbing. The problem with personal online diaries (and bearing in mind I run a site dedicated to personal online diaries!) is that very often people only write in them when they’re depressed or have some ‘large’ drama in their life going on.… Continue reading The Dangers Of Online Diaries

[Professional Review] I’ve just installed Log4J into a seperate project I’m working on at home (details of which will be forthcoming in the fullness of time!) and although I have a little bit of experience with setting it up at work, I don’t have a huge amount. But, this is one open source project that’s… Continue reading Things Looking Up In The Open Source World

Dear Pauline,Thank you for your e-mail.The reason I am so angry and eventually wrote such a ‘tirade’ is because I have been passed from pillar to post by Tesco on this matter for close to a year now. The cards are still in the name of myself and my ex-wife despite me requesting otherwise on… Continue reading Tesco Reply…

No matter what it is these days there seems to be only one thing that’s guaranteed. Absolutely shit service, from whatever it is you want and where-ever you buy it from.Companies don’t give a flying one about keeping customers, it’s all about getting new ones. This deal is the best of the century, oh but… Continue reading Face up to it, you WILL get shit service

Dear Clubcard, I am utterly disgusted with the level of service I get from Clubcard. In March 2004 I moved house and seperated from my wife. I contacted Clubcard to get my own card with my own details and to seperate them from my wife’s. I got a new clubcard number – however Clubcard has… Continue reading Customer Service In England

I’ve just spent the entire day trying to get Quickbooks Pro to send invoices out through e-mail. Initially it brought up Thunderbird which was the default mail client, but that gave the attachments some bizarre name ending with .tmp which of course no-one is going to be able to open.After much titting around I decided… Continue reading Is it Microsofts fault?